Reading Time: 3 minutesNewRocket has announced a new service called Origin, aimed at helping organizations clean up and modernize their use of the ServiceNow platform. The offering is designed to make it easier for companies to adopt artificial intelligence by reducing complexity in their existing systems. Many large organizations have used ServiceNow for years to manage IT operations, workflows, and service delivery. Over time, they often customize the platform heavily to fit specific business needs. These customizations can be helpful at first, but they can also build up over time and create what…
Read MoreBack-to-Box Strategy Gains Momentum as Companies Prepare Service Platforms for AI
