Reading Time: 3 minutes Salesforce (NYSE: CRM), the global leader in CRM, today released its Cyber Week insights, analyzing the global shopping behavior of more than one billion global shoppers on the Salesforce Customer 360 platform. Overall, global online sales hit a new record with $270 billion, up 36 percent compared to 2019. With new online shopping behaviors driven in part by the COVID-19 pandemic and reduced store holiday hours and traffic, consumers flocked online over Cyber Week and pushed digital sales to new heights. Top Salesforce 2020 Holiday Shopping Insights Digital commerce sets new records: Total…
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